Questions & answers

Yes — that is the whole point of Sajeya. You browse verified artists, look at their real work and itemised prices, and book the specific person you like. You are never assigned someone at random.

Every artist is checked by our team before their profile goes live. On portfolios we go further: photos tagged "✓ Verified booking" come from a real, completed booking made through Sajeya, while photos tagged "Portfolio" were uploaded by the artist. That way you can always tell proven work from a showcase.

You pay a 20% deposit to secure your date. The rest is settled with your artist as agreed. Every package on the site is itemised — how many looks, how many hours, touch-ups, how many people are covered, and any travel charge — so there are no surprises.

Raise an issue from your dashboard and our team steps in. Your deposit is protected: we can refund it and help arrange a backup artist. This is exactly why we ask you to book on the platform rather than settling privately.

Contact details stay masked until the artist confirms your booking. Once confirmed, both sides can see what they need to coordinate the day.

Many artists offer trials. Each profile states whether a trial is offered, what it costs, and whether it can be booked directly — look for the trial tag near the top of the profile.

We are launching in Kolkata first and adding cities carefully, so that every artist on the site has actually been checked by us. More cities are coming soon.

You can cancel a request yourself from your dashboard while it is still awaiting the artist's confirmation. After it is confirmed, contact us and we will help sort it out with the artist.

Only customers who actually completed a booking through Sajeya. Reviews cannot be bought or faked, and any photos shown with a review are published only when the customer has explicitly agreed to share them.

Create an artist account, then fill in your profile — your city and service area, services, itemised packages and a short bio. Add your portfolio photos and open your availability calendar. Our team verifies you before your profile goes live on Browse.

Once your profile has your real work, clear packages and your availability, our team reviews it. Complete profiles with genuine portfolio photos get verified faster. Photos from bookings completed on the platform then earn the stronger "Verified booking" tag automatically.

The customer's deposit is held securely when they book, and released to you after the booking is marked completed. The balance is settled with the customer as agreed.

Completely. You set your packages and what is included, your travel charge, and which dates you are available — all from your artist dashboard, at any time.