Contact us
A real person reads these. Tell us what you need and we'll come back to you.
Last updated: 30 July 2026
To complete before launch — Insert your public contact details: a support email address, a WhatsApp or phone number with the hours you answer, your registered business address, and the name of a Grievance Officer. A payment gateway will look for these before activating live payments, and customers comparing you to a freelancer will look for them too.
Booking a wedding or event
You don’t need an account to ask a question. Message us with your city, your date and what you’re looking for, and we’ll point you to artists who are free and suit your look.
A problem with a booking
If something has gone wrong — an artist hasn’t arrived, or the service wasn’t what you booked — the fastest route is to report it on the booking in your dashboard, because that attaches your message to the full record of the day. Our refund policy explains what happens next.
If you can’t get into your account, contact us directly using the details above.
Joining as an artist
Read Become an artist first — it covers how joining and verification work. If you’d rather talk to someone before creating a profile, message us.
Already have an account?
Logged-in customers and artists can send us a question directly from their dashboard. It stays private between you and our team, and you’ll get a notification here when we reply.
Ask from your dashboardPrivacy and your data
To ask for a copy of your data, correct it, or delete your account, see the Privacy Policy and write to us using the details above.