Delete your account

• In the Sajeya app: open the Account tab, tap Delete my account, type DELETE and confirm.
• On the website: log in, open the Account tab of your dashboard, choose Delete my account, type DELETE and confirm.
• Can’t log in? Write to us through the contact page from the email address on your account, and we will do it for you.

Your account is paused at once — you are logged out everywhere, an artist profile disappears from Sajeya and takes no new bookings, and we stop sending you notifications. We email you to confirm.

It is deleted 30 days later. If you log in at any point before then, the request is cancelled and your account stays exactly as it was. We send one reminder by email three days before the date.

Want a break rather than a goodbye? Choose Pause my account in the same place instead: nothing is deleted, and you can resume whenever you like.

After the 30 days, your account and everything in it is deleted: your profile, photos, shortlist, questions, notifications and — if you are an artist — your artist profile and portfolio.

After the 30 days, your account is closed: nobody can log in to it, an artist profile stops appearing on Sajeya, and your profile photo, shortlist, trusted contact and app notifications are removed.

Either way, if you signed in with Apple, we also ask Apple to disconnect Sajeya from your Apple Account.

The bookings themselves, and the payments, invoices and tax records attached to them, are kept — because Indian law requires us to keep them, for eight years from the end of the financial year. They are not used for anything else, and they are deleted when that period ends. Our privacy policy lists each of these periods.

Once the 30 days have passed, deleting cannot be undone. If you have a booking still to happen, finish or cancel it first — you won’t be able to ask for deletion until then.